Refund policy

Last updated: February 2026

Thank you for shopping at GeekWhip Mart.

We want you to be satisfied with your purchase. Please review our return and refund policy below.


Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • The item must be unused and in its original packaging

  • The product must be in resellable condition

  • Proof of purchase is required

Certain items are non-returnable, including:

  • Used whipped cream dispensers

  • Opened cream charger boxes

  • Perishable or consumable items

  • Final sale items


Return Process

To initiate a return, please contact us at:

info@gwhip-mart.com

Include:

  • Your order number

  • Reason for return

  • Photos (if item is damaged or defective)

We will provide return instructions once your request is approved.

Do not send items back without contacting us first.


Return Shipping

Customers are responsible for return shipping costs unless:

  • The item arrived damaged

  • The wrong item was sent

  • The product is defective

We recommend using a trackable shipping service.


Refunds

Once your return is received and inspected:

  • We will notify you of approval or rejection

  • Approved refunds will be issued to the original payment method

  • Processing time: 5–10 business days

Shipping fees are non-refundable.


Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery.

Provide photos and order details so we can resolve the issue quickly.


Responsible Use Notice

All GeekWhip products are intended strictly for culinary and food preparation purposes only.

By purchasing from our store, you confirm that:

You are at least 21 years old

You will use our products only for lawful culinary applications

You understand that misuse may violate local, state, or federal laws

We reserve the right to refuse service if misuse is suspected.


Order Cancellations

Orders can be canceled within 12 hours of purchase if they have not yet been processed or shipped.

After shipment, the return policy applies.


Contact Us

For any questions regarding returns or refunds, contact:

info@gwhip-mart.com